FAQ
Welcome to the Thrillionaires Casino FAQ — your quick guide to getting started, staying secure, and enjoying the best games available. Whether you’re signing up for the first time or returning to chase a bonus, this page answers the questions players ask most often. You’ll find clear steps for account setup, deposits and withdrawals, bonus terms, game availability, and more so you can play with confidence.
Thrillionaires Casino supports both US dollars and Bitcoin, offers a wide range of payment options, and partners with well-known software studios to deliver slots, table games, and video poker. You’ll learn about verification (KYC), wagering requirements, mobile play, and the responsible gambling tools we recommend. If you want a full review of the site, see our Thrillionaires Casino review for an in-depth look at features and promotions.
If you don’t find what you need here, our support team is ready to help via live chat, email at service@thrillionairescasino.com, or by phone at General Support: 1-838-263-0000 and Casino: 1-836-234-1324. Read on for straightforward answers to 12 of the most common questions players ask, and get ready to unlock bonuses, try top slots, and play safely.
How do I create an account at Thrillionaires Casino?
Creating an account is quick. Click the “Sign Up” or “Register” button on the site, enter your name, email, date of birth, and preferred currency (USD or Bitcoin), then set a secure password. You may be asked to opt in to promotions and confirm your contact preferences. After registration, you’ll receive a verification email to confirm your address — follow that link to activate your account.If you plan to deposit or withdraw, complete the basic KYC steps in advance to avoid delays. For help during registration, use live chat or email service@thrillionairescasino.com.
What welcome bonuses can I expect as a new player?
Thrillionaires Casino offers multiple welcome promotions, including percentage match bonuses and crypto-specific offers. Examples include "100% up to $1,000," "125% Bitcoin Welcome Bonus," and a "Crypto Welcome Bonus – Up to $3,750." Bonus availability and exact terms change by region and time, so always review the promotion page and bonus T&Cs before claiming.Pay attention to minimum deposit amounts, wagering requirements, eligible games, and any maximum bet limits while a bonus is active. For a full site overview and current promotions, see our Thrillionaires Casino review.
Are there any no-deposit bonus codes available?
No-deposit codes are occasionally offered, but they are not guaranteed and are often limited-time promotions. If a no-deposit code is active, it will be listed on the promotions page and in account notifications. Always read the terms to understand wagering requirements, game restrictions, and maximum cashout limits.If you don’t see a code, check ongoing promos, join the mailing list, or contact support via chat or email to ask about current no-deposit offers.
How do I make deposits and which payment methods are accepted?
Deposits are made from your account Cashier. Thrillionaires accepts a wide range of payment methods, including Visa, American Express, UnionPay, Bank Wire Transfer, Zelle, NetSpend, Rapid Transfer, money transfer services, and multiple crypto options like Bitcoin, Bitcoin Cash, Litecoin, and Tether. Voucher and courier cheque options are also available in some regions.Minimum deposit amounts and processing times vary by method. For instant play, digital wallets and cryptocurrencies are usually fastest. Check the Cashier for method-specific limits and fees before depositing.
How do I withdraw winnings and what are withdrawal times and limits?
To withdraw, go to the Cashier, select “Withdraw,” choose a saved payment method, and enter the amount. Common withdrawal methods include bank wire, courier cheque, and certain crypto payouts. Processing times depend on the method: crypto transfers are typically fastest, bank wire may take several business days, and courier cheques vary by delivery.Verification must be complete before the first withdrawal. Withdrawals can be subject to limits, pending periods, and security checks. If you need an estimate for your method, contact support via phone or email.
What do wagering requirements mean and how do they affect my bonus?
Wagering requirements tell you how many times you must play through a bonus (and sometimes the deposit) before withdrawing bonus-derived winnings. For example, a 30x wagering requirement on a $100 bonus means you need to place $3,000 in eligible wagers before cashing out those winnings. Different games contribute different percentages toward wagering: slots typically contribute 100%, while table games and video poker often contribute less or may be excluded.Always read the bonus terms for contribution rates, maximum bet rules during wagering, and time limits. These details determine how realistic it is to clear a bonus.
Do you accept Bitcoin and other cryptocurrencies?
Yes. Thrillionaires supports Bitcoin and other cryptocurrencies for deposits and withdrawals, and runs crypto-specific bonuses like "125% Bitcoin Welcome Bonus" and "75% Bitcoin Sports Bonus." Using crypto can speed up deposits and withdrawals, but processing times and network fees depend on the coin and blockchain traffic.When using crypto, be sure to send funds from an address you control and follow the Cashier’s instructions exactly to avoid delays. Bitcoin is listed among the supported currencies.
Is Thrillionaires Casino licensed and regulated?
Thrillionaires operates under regulatory oversight appropriate to its jurisdictions. The site uses industry-standard security, and it partners with licensed software providers to deliver RNG-based games. Licensing information and responsible-gaming policies are posted on the site footer or Terms of Service; review those pages for the specific regulator and license number applicable to your location.If you need confirmation of licensing or fairness audits, contact support and request documentation.
What is the verification (KYC) process and how long does it take?
KYC verification typically requires a government-issued photo ID, proof of address (utility bill or bank statement), and sometimes a copy of the payment method used for deposits. Upload documents via your account’s verification center or the Cashier. Verification is done to protect your account, prevent fraud, and meet regulatory requirements.Most cases are processed within 24–72 hours, but more complex reviews can take longer. Complete verification before your first withdrawal to avoid delays.
What games and software providers are available?
Thrillionaires features a broad library of slots, table games, and specialty titles from providers such as Spinomenal, Real Time Gaming, Rival Gaming, Genesis Gaming, Top Trend Gaming (TTG), Revolver Gaming, and others. You’ll find classic three-reel slots, multi-payline video slots, progressive jackpots, and live or RNG table games. For example, the Spinomenal "Fruits Collection 20 Lines Slots" is available for players who enjoy classic fruit themes with bonus features.Game RTP, volatility, and bonus round details vary by title, so check each game’s info screen before playing.
Is the site mobile-friendly and which devices are supported?
Yes. Thrillionaires Casino is optimized for mobile play through a responsive website and compatible with iOS and Android devices using modern browsers. You can play slots, place bets, manage your account, and claim promotions on most smartphones and tablets without downloading an app. Performance may vary by device and connection, so keep your browser updated and use Wi‑Fi or a reliable cellular connection for the best experience.
How secure is my account and how is my data protected?
Your account is protected using SSL encryption, secure password practices, and industry-standard account monitoring. Two-factor authentication may be available or recommended to add an extra layer of security. Payment data is handled via secure processors, and sensitive documents submitted for KYC are stored according to privacy and data protection standards.Never share your password or account details, and enable any available security features. If you suspect unauthorized activity, contact support immediately at service@thrillionairescasino.com or call General Support: 1-838-263-0000.
Play responsibly and enjoy the excitement at Thrillionaires Casino knowing the platform prioritizes fairness, security, and support. Getting started is easy: register, verify your account, and choose a deposit method that fits your needs. Take advantage of welcome offers, explore games from top studios, and set deposit limits or time-outs if you want to control your play. If you need help, live chat and phone support are ready to assist. Sign up or log in now to experience the games and bonuses for yourself — stay safe, have fun, and good luck.